Return inspection is used to check the equipment when it is returned. This can be done either on a PC or via the Mobile app. You can choose under Settings whether it should be allowed to reissue the product when the receiving inspection has not been performed, or if the product is blocked until it is done.
To add return inspection to a product, you must first activate it on the product or product group under Basic Setup.
A new maintenance record will now be created each time the product is returned on an order.
Charge Customer for Damage
If there are damages that need to be repaired in the maintenance, you can add parts/services on the Product tab.
Then you can choose to charge these costs to the customer's existing or new order.
Mobile App
Inside the Return Note in the mobile app, you can also perform the Return Inspection under the Products tab.